Privacy Policy

Privacy Policy

Effective Date: 01.07.2025

1. What We Collect

1.1. We may collect the following types of personal and business information:
  a. Name, email address, phone number, password, and ABN
  b. Order history and communication records
  c. Business information and listing content
  d. IP address, browser type, and device information
  e. Cookie preferences and marketing settings

2. How We Use Your Data

2.1. Your information is used to:
  a. Operate, maintain, and secure your account
  b. Facilitate product and service transactions
  c. Provide customer and vendor support
  d. Analyse and improve our services
  e. Send updates, newsletters, and promotions (with opt-out option)

3. Data Sharing

3.1. We may share your data with:
  a. Vendors (to process orders and fulfilment)
  b. Payment processors (such as Stripe)
  c. Legal authorities if required by law
3.2. We do not sell or rent your data to third parties under any circumstances.

4. Vendor Public Information

4.1. Vendor profiles may display:
  a. Business name
  b. ABN
  c. Contact email
  d. Listings and store description
4.2. Vendors are responsible for managing the privacy and data of their own customers in compliance with applicable privacy laws.

5. Email Communication

5.1. Tijara.au uses internal systems to manage email communication.
5.2. All messages comply with the Spam Act 2003 (Cth).
5.3. You may unsubscribe at any time using the link provided in marketing emails.

6. Cookies

6.1. Cookies are used to:
  a. Personalise your experience
  b. Track site usage and analytics
6.2. You may disable cookies in your browser, but this may affect functionality.

7. Security

7.1. We implement reasonable physical and digital safeguards to protect your data.
7.2. No system is completely secure — users are encouraged to use strong, unique passwords.

8. Access and Control

8.1. You have the right to:
  a. Update or correct your profile information
  b. Request deletion of your account
  c. Request a copy of your personal data by emailing: salam@tijara.au

9. Children’s Privacy

9.1. Tijara.au is not intended for users under the age of 18.
9.2. We do not knowingly collect personal information from children.
9.3. If we become aware that a child has submitted personal data, we will remove it upon request.

10. Data Storage and Retention

10.1. All data is stored securely on servers located in Australia.
10.2. We retain data only as long as necessary for platform operation, or as required by law.

11. Changes to This Policy

11.1. We may update this Privacy Policy from time to time.
11.2. Any changes will be posted on this page with a revised effective date.

12. Contact Us

12.1. For privacy-related questions or data requests, contact:
  📧 salam@tijara.au
  📍 Victoria, Australia